You will receive a text with the vehicle information where you can track your car’s progress to you. You will also receive a call to let you know that the taxi will shortly be outside.

Our drivers do not provide booster seats, but you are welcome to use your own.

After midnight we charge the normal fare plus half again between 00:00am and 05:00am. We also charge £1.00 more on bank holidays and have different rates for the Christmas period as well.

The first 3 minutes at the pickup point are free but after that and for any other subsequent stops we charge 35p a minute - £21 per hour.

Yes, we can make a regular booking for you, just call our helpful control desk who will advise you.

Yes, this is part of the licensing process conducted by Thanet District Council.

Yes, we do carry pets in our vehicles although availability is limited so please check with us first. We charge an extra £2 for dogs.

In the unlikely event you wish to complain to us please email with all the details at bookings@centralcarsthanet.co.uk and allow us time to respond.

Do not worry, leaving your property in a taxi is a common occurrence. Please contact us as soon as possible and we will ask the driver to check his vehicle. If your property is found then you can ask to collect it from our head office in Broadstairs, or the driver can drop it back to you but there will be a charge of the fare for this.

We recommend about 24 hours’ notice for airport collections.